Melted Banana Logo

Privacy Policy

Privacy Policy

Melted Banana (Pty) ltd respects your privacy and is committed to protect your personal information. This privacy policy details how we manage your personal information.

This privacy policy sets out how we use and protect any information that you give us when you use our websites and/or our application software. We may publish updates to our policy from time to time in which case we will be updating this page along with the date from which the policy is effective from. You should check this page to ensure that you are happy with the changes.

This policy is effective from 18th March 2015.

What we collect
We may collect geographic information including country of residence. Transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us, information you provide us when you contact us for help. Credit card information for purchase and use of the App.

In addition, the App may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the App.

This App does not collect precise information about the location of your mobile device.

What we do with the information we gather
We use this information to understand our customers’ needs and provide them with a better product and service. Analyze error and crash reports to improve application reliability. Gather feedback on the product’s user experience for future enhancements display targeted advertising that is relevant to your interests. We may disclose User Provided and Automatically Collected Information as follows:
As required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement. If Developer Company Name is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information. To advertisers and third party advertising networks and analytics companies.

By using our Website/Apps, you may be offered advertising content. We or the ad networks we use may utilize ad-serving technologies that use cookies, web beacons, tracking pixels and other technologies that are placed within the ads and allow us or our networks to collect Non-personal Information. Non-personal Information such as age and gender may be used to ensure that appropriate advertising is offered to you. Usage Data and Non-personal Information such as advertising identifiers may be used to determine how many clicks an ad received, to measure the effectiveness of ad campaigns, to determine the proper amount of repeat views of a given ad, and/or to deliver ads that best relate to your interests. Depending on your device and its operating system, you may be able to choose to prevent your device's ad identifier being used for interest-based advertising or reset your device's ad identifier by changing the settings of your device.

Links to Other Websites
Our App contains links that enable you to visit other websites. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Party Software
The application may utilize third party software that is subject to open source and third party license terms (“Third Party Software”). You acknowledge and agree that your right to use such Third Party Software as part of the application is subject to and governed by the terms and conditions of the open source or third party license applicable to such Third Party Software, including, without limitation, any applicable acknowledgements, license terms and disclaimers contained therein. In the event of a conflict between the terms of this license and the terms of such open source or third party licenses, the terms of the open source or third party licenses shall control with regard to your use of the relevant Third Party Software. In no event, shall application or components thereof be deemed to be “open source” or “publically available” software.

Restrictions of Use
You shall use the application strictly in accordance with the terms of the Related Agreements and shall not: (a) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the application; (b) make any modification, adaptation, improvement, enhancement, translation or derivative work from the application; (c) violate any applicable laws, rules or regulations in connection with Your access or use of the application; (d) remove alter or obscure any proprietary notice (including any notice of copyright or trademark) of Melted Banana or its affiliates, partners, suppliers or the licensors of the application; (e) use the application for any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (f) make the application available over a network or other environment permitting access or use by multiple Mobile Devices or users at the same time (g) use the application for creating a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for any services, product or software offered by Melted Banana; (h) use the application to send automated queries to any website or to send any unsolicited commercial e-mail; or (i) use any proprietary information or interfaces of Melted Banana or other intellectual property of Melted Banana in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the application.

Rights to Application
You acknowledge and agree that the app and all copyrights, patents, trademarks, trade secrets and other intellectual property rights associated therewith are, and shall remain, the property of Melted Banana. Furthermore, you acknowledge and agree that the source and object code of the app and the format, directions, queries, algorithms, structure and organization of the app are the intellectual property and proprietary and confidential information of Melted Banana and its affiliates, licensors and suppliers. Except as expressly stated in this License, you are not granted any intellectual property rights in or to the app by implication, estoppel or other legal theory, and all rights in and to the app not expressly granted in this License and hereby reserved and retained by Melted Banana.

Melted Banana’s Marks
You are not authorized to use Melted Banana’s trademarks in any advertising, publicity or in any other commercial manner without the prior written consent of Melted Banana, which may be withheld for any or no reason.

Infringement Acknowledgement
You and Melted Banana acknowledge and agree that, in the event of a third party claim that the app or your possession or use of the app infringes any third party’s intellectual property rights, You (and not Melted Banana) will be responsible for the investigation, defense, settlement and discharge of any such claim of intellectual property infringement. You will, however, promptly notify Melted Banana in writing of such a claim.

Your Consent
By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. You can stop all collection of information by the App by uninstalling the App. We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at We will delete such information from our files within a reasonable time.

If you have any concerns about our privacy policy, please feel free to contact us at